The heart of the matter

Warrior of the Light is a wonderful website run by author Paulo Coelho. He's a writer with a wonderful touch who knows how to reach the heart. Every couple of weeks he sends out a newsletter that's a joy to read. In yesterday's installment, there's a story at the end that speaks to me in a professional and personal manner. Basically, you have to know what's in a person heart and how to speak to it. A simple lesson that's hard to execute.